HubRX Pharmacy Plus Health Leeds, UK

Redesign of several pharmacy/retail stores across West Yorkshire, focusing on customer service and streamlining experience by providing a minimalistic appearance.

SGP developed the brief with key stakeholders through various initial design reviews.

The number of products on the shelves were striped back to echo a high-end experience you might encounter at a perfume counter.

Although products displayed were reduced, stock replenishment was still a high priority. To keep the minimalist look at the forefront, hidden storage was integrated into the base of the display units, this includes the perimeter wall units and island capsules.

By cleverly designing the display units and reception desk to standardised key components, SGP created a kit of parts that could be mass produced to combat waste and cost. This off-site production method also enabled the install team to achieve the tight time scales.

“As a brand we are working with innovative technologies to revolutionise the prescription process. With our automated HubRX system in successful operation, we approached SGP, with a clear vision to design the ‘pharmacy of the future’ and provide our customers with a 5-star experience. Amy & the SGP Interiors team rose to every challenge we set out and meticulously worked through the design development, working with us to extract what we really needed. This has resulted in a Design concept that truly embraces our brand identity and has transformed our customer experience”.

Daniel Lee, Chief Executive Officer at HubRX